A Study on the Effect of Voicebot Quality on Intention to Continuous Use in AI Contact Centers in the Financial Sector.

Media coverage

• Title	A Study on the Effect of Voicebot Quality on Intention to Continuous Use in AI Contact Centers in the Financial Sector.
  Media name/outlet	KSII Transactions on Internet and Information Systems
  Country/Territory	United States
  Date	25/3/1
  Persons	Namhyun Chung, Sungnam Park, Hangseok Choi, Shin Suk Park, In Chan Choi, Sae Hun Kim, Sangsig Kim, Won Ho Lee, Haejoo Chung, In-Geol Choi, Jeong Sheop Shin, Hyeon Soo Kim, Heenam Kim, Dong Hoon Lee, Ho Gyu Yoon, Chul-Ho Lee, Sang-Geun Lee, Won Gyu Lee, Jong-Wha Lee, Won Jin Lee, Su Jin Kim, Yong Hyun Kim, Jin Won Kim, Hak Jun Kim, Serkin Park, Seong-Mi Park, Cheol Ung Choi, Chang Gyu Park, Young Kyung Yoon, Hyeong-Soo Kim, Seung Kwan Lee, Donghun Lee, WonJin Lee, Serkin Park, Changhwan Shin, Jin-won Kim, Sujin Kim, Yong-hyun Kim, Hak-jun Kim, Chang-gyu Park, Seong-mi Park, Seungjun Kim, Hyun Park, Seungwon Jung, Cheol-ung Choi, JaeWoo Lee, HwiJ. Kim, Hee-jung Kim, Jae-won Lee, Young-kyung Yoon, Jeonggon Son, Young Soo Yoon, Sangmin Lee, Se-Ho Park, Sungchul Park