Abstract
This paper introduces a case study at Dean East Clinic to model patient flow with joint visits by provider and medical assistant (MA). To reduce the state space dimension, a convergent iterative procedure based on Markov chain model of patient flow is proposed. The study is extended to non-Markovian case by introducing an empirical formula based on the mean and coefficient of variation (CV) of service times. The results have been validated with good accuracy using both collected and randomly generated data.
Original language | English |
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Title of host publication | 2016 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2016 - Conference Proceedings |
Publisher | Institute of Electrical and Electronics Engineers Inc. |
Pages | 1203-1208 |
Number of pages | 6 |
ISBN (Electronic) | 9781509018970 |
DOIs | |
Publication status | Published - 2017 Feb 6 |
Externally published | Yes |
Event | 2016 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2016 - Budapest, Hungary Duration: 2016 Oct 9 → 2016 Oct 12 |
Publication series
Name | 2016 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2016 - Conference Proceedings |
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Other
Other | 2016 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2016 |
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Country/Territory | Hungary |
City | Budapest |
Period | 16/10/9 → 16/10/12 |
Bibliographical note
Publisher Copyright:© 2016 IEEE.
ASJC Scopus subject areas
- Computer Vision and Pattern Recognition
- Artificial Intelligence
- Control and Optimization
- Human-Computer Interaction