@inproceedings{efd941fbe9bb402d96df7811e97f8838,
title = "An iterative method for analysis of joint visit model at Dean East Clinic",
abstract = "This paper introduces a case study at Dean East Clinic to model patient flow with joint visits by provider and medical assistant (MA). To reduce the state space dimension, a convergent iterative procedure based on Markov chain model of patient flow is proposed. The study is extended to non-Markovian case by introducing an empirical formula based on the mean and coefficient of variation (CV) of service times. The results have been validated with good accuracy using both collected and randomly generated data.",
author = "Lee, {Hyo Kyung} and Xiang Zhong and Jingshan Li and Musa, {Albert J.} and Bain, {Philip A.}",
note = "Publisher Copyright: {\textcopyright} 2016 IEEE.; 2016 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2016 ; Conference date: 09-10-2016 Through 12-10-2016",
year = "2017",
month = feb,
day = "6",
doi = "10.1109/SMC.2016.7844405",
language = "English",
series = "2016 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2016 - Conference Proceedings",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "1203--1208",
booktitle = "2016 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2016 - Conference Proceedings",
}