Employee voice behavior across cultures: Examining cultural values and employee voice behaviors in Korea and the United States

Joo Young Park, Dong One Kim

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

Abstract

This paper examines the role of cultural values measured as collectivism, face-saving, and conflict-avoidance, in predicting employee voice behavior. Using data (n = 198) collected from automotive-industry employees in the United States (US) and Korea, several interesting findings emerged. First, and most notably, for a "leaver" who chooses the exit option, culture does not matter, such that none of the three cultural values have a significant association with the exit option across countries. Second, for a "stayer," who chooses the voice, loyalty, or neglect option, culture does matter in that cultural-specific values, such as collectivism, face-saving, and conflict-avoidance were found to affect employees nonexit options in the Korean sample, but not in the U.S. sample. The results of this study suggest that these three cultural values guide and predict employee voice behavior. Additionally, the results of this study confirm that job alternatives are a significant predictor of the exit option across cultures. This study therefore presents strong empirical evidence of the effect of culture on employee voice behavior and increases our understanding of employee voice behavior across cultures.

Original languageEnglish
Pages (from-to)73-103
Number of pages31
JournalAdvances in Industrial and Labor Relations
Volume23
DOIs
Publication statusPublished - 2016
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2017 by Emerald Group Publishing Limited.

Keywords

  • Collectivism
  • Conflict-avoidance
  • Cross-cultural research
  • Culture
  • Employee voice
  • Face-saving

ASJC Scopus subject areas

  • Industrial relations
  • Economics, Econometrics and Finance (miscellaneous)
  • Political Science and International Relations
  • Organizational Behavior and Human Resource Management

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