Abstract
This study investigates how diferent virtual agent (VA) behaviors influence subjects' perceptions and group decision-making. Participants carried out experimental group discussions with a VA exhibiting varying levels of engagement and afective behavior. Engagement refers to the VA's focus on the group task, whereas afective behavior reflects the VA's emotional state. The findings revealed that VA's engagements efectively captured participants' attention even in the group setting and enhanced group synergy, thereby facilitating more in-depth discussion and producing better consensus. On the other hand, VA's afective behavior negatively afected the perceived social presence and trustworthiness. Consequently, in the context of group discussion, participants preferred the engaged and non-afective VA to the non-engaged and afective VA. The study provides valuable insights for improving the VA's behavioral design as a team member for collaborative tasks.
Original language | English |
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Title of host publication | CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems |
Publisher | Association for Computing Machinery |
ISBN (Electronic) | 9798400703300 |
DOIs | |
Publication status | Published - 2024 May 11 |
Event | 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 - Hybrid, Honolulu, United States Duration: 2024 May 11 → 2024 May 16 |
Publication series
Name | Conference on Human Factors in Computing Systems - Proceedings |
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Conference
Conference | 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 |
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Country/Territory | United States |
City | Hybrid, Honolulu |
Period | 24/5/11 → 24/5/16 |
Bibliographical note
Publisher Copyright:© 2024 Copyright held by the owner/author(s)
Keywords
- Afective computing
- Emotional suppression
- Engagement
- Group decision-making
- Virtual agent
ASJC Scopus subject areas
- Software
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design