Exploring interprofessional communication during nursing home emergencies using the SBAR framework

Young Rim Choi, Sung Ok Chang

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)


Communication breakdowns during emergencies threaten patient safety. In nursing homes (NHs) vulnerable residents may experience emergencies at any time. Concerns over clinical complexity and diverse communication styles among interprofessional practitioners heighten the need for standardized methods to improve practitioners’ communication skills. This study explores communication structures among 32 practitioners in four NHs using in-depth interviews following a formalized Situation-Background-Assessment-Recommendation (SBAR) framework. Network analysis, a deductive approach to qualitative data analysis, and case analysis were performed for a comprehensive understanding of interprofessional communication in 48 emergency cases identified during interviews. Findings identified the flow of information, messaging, and management strategies that were expected of receivers during interprofessional communication. These results could help develop training regimens or guidelines to improve cooperative interprofessional communication, allowing practitioners to provide appropriate emergency care for NH residents.

Original languageEnglish
Pages (from-to)83-90
Number of pages8
JournalJournal of Interprofessional Care
Issue number1
Publication statusPublished - 2023


  • Nursing homes
  • SBAR
  • emergency management
  • interprofessional communication
  • older adult

ASJC Scopus subject areas

  • Medicine(all)


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