Extension of the loss probability formula to an overloaded queue with impatient customers

Bara Kim, Jeongsim Kim

    Research output: Contribution to journalArticlepeer-review

    3 Citations (Scopus)

    Abstract

    We consider a batch arrival MX∕G∕1 queue with impatient customers. The loss probability is expressed in terms of the stationary waiting time distribution for the standard MX∕G∕1 queue with no impatience. But this expression is only applicable when the offered load ρ is less than 1. We give a formula for the loss probability applicable for any values of ρ>0, by proving that the loss probability is analytic in ρ on (0,∞) through a Girsanov-type change of measure.

    Original languageEnglish
    Pages (from-to)54-62
    Number of pages9
    JournalStatistics and Probability Letters
    Volume134
    DOIs
    Publication statusPublished - 2018 Mar

    Bibliographical note

    Publisher Copyright:
    © 2017 Elsevier B.V.

    Keywords

    • Girsanov-type change of measure
    • Impatient customers
    • Loss probability

    ASJC Scopus subject areas

    • Statistics and Probability
    • Statistics, Probability and Uncertainty

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