Government Employees’ Organizational Citizenship Behavior Amid Organizational Resource Decline: Can They Work More With Less?

Dong Chul Shim; Hyun Hee Park; Seong Young Jeong

doi:10.1177/0734371X17715501

Government Employees’ Organizational Citizenship Behavior Amid Organizational Resource Decline: Can They Work More With Less?

Dong Chul Shim, Hyun Hee Park, Seong Young Jeong

Research output: Contribution to journal › Article › peer-review

12 Citations (Scopus)

Abstract

Based on the implication of the job demands–resources (JD-R) model, this study examined the associations between job demands (organizational resource declines and work overload) and resources (job-goal specificity, performance feedback, and work unit climate) with employees’ organizational citizenship behavior (OCB). Although statistically significant negative associations were found between financial and human resource decline and OCB, the associations were weak from a practical perspective. In line with the JD-R model, this study also found that job-goal specificity, performance feedback, and work supervisor support had positive associations with OCB. However, the effect of work overload was found to be marginalized, and the expected buffering role of job resources on the negative association of work overload with OCB was not confirmed in this study.

Original language	English
Pages (from-to)	209-231
Number of pages	23
Journal	Review of Public Personnel Administration
Volume	39
Issue number	2
DOIs	https://doi.org/10.1177/0734371X17715501
Publication status	Published - 2019 Jun 1

Bibliographical note

Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2016S1A3A2924956).

Publisher Copyright:
© The Author(s) 2017.

Keywords

cutback management
motivation
organizational citizenship behavior
perceived organizational resource decline
performance feedback

ASJC Scopus subject areas

Public Administration
Organizational Behavior and Human Resource Management

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10.1177/0734371X17715501

Cite this

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title = "Government Employees{\textquoteright} Organizational Citizenship Behavior Amid Organizational Resource Decline: Can They Work More With Less?",

abstract = "Based on the implication of the job demands–resources (JD-R) model, this study examined the associations between job demands (organizational resource declines and work overload) and resources (job-goal specificity, performance feedback, and work unit climate) with employees{\textquoteright} organizational citizenship behavior (OCB). Although statistically significant negative associations were found between financial and human resource decline and OCB, the associations were weak from a practical perspective. In line with the JD-R model, this study also found that job-goal specificity, performance feedback, and work supervisor support had positive associations with OCB. However, the effect of work overload was found to be marginalized, and the expected buffering role of job resources on the negative association of work overload with OCB was not confirmed in this study.",

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note = "Funding Information: The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2016S1A3A2924956). Publisher Copyright: {\textcopyright} The Author(s) 2017.",

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AU - Park, Hyun Hee

AU - Jeong, Seong Young

N1 - Funding Information: The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2016S1A3A2924956). Publisher Copyright: © The Author(s) 2017.

PY - 2019/6/1

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N2 - Based on the implication of the job demands–resources (JD-R) model, this study examined the associations between job demands (organizational resource declines and work overload) and resources (job-goal specificity, performance feedback, and work unit climate) with employees’ organizational citizenship behavior (OCB). Although statistically significant negative associations were found between financial and human resource decline and OCB, the associations were weak from a practical perspective. In line with the JD-R model, this study also found that job-goal specificity, performance feedback, and work supervisor support had positive associations with OCB. However, the effect of work overload was found to be marginalized, and the expected buffering role of job resources on the negative association of work overload with OCB was not confirmed in this study.

AB - Based on the implication of the job demands–resources (JD-R) model, this study examined the associations between job demands (organizational resource declines and work overload) and resources (job-goal specificity, performance feedback, and work unit climate) with employees’ organizational citizenship behavior (OCB). Although statistically significant negative associations were found between financial and human resource decline and OCB, the associations were weak from a practical perspective. In line with the JD-R model, this study also found that job-goal specificity, performance feedback, and work supervisor support had positive associations with OCB. However, the effect of work overload was found to be marginalized, and the expected buffering role of job resources on the negative association of work overload with OCB was not confirmed in this study.

KW - cutback management

KW - motivation

KW - organizational citizenship behavior

KW - perceived organizational resource decline

KW - performance feedback

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Government Employees’ Organizational Citizenship Behavior Amid Organizational Resource Decline: Can They Work More With Less?

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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