IT framework and user requirement analysis for smart airports

Sei Chang Sohn, Kee Woong Kim, Chulung Lee

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    3 Citations (Scopus)

    Abstract

    An airport is a physical site where aircrafts take off and land, and passengers head to their destinations through a series of arrival and departure processes. But it takes considerable time to go through the immigration process, security checks, and other airport-associated processes. As a result of reviewing airport processes in order to increase airport productivity and improve the passenger convenience, we divide passenger-related processes into three sub-processes, namely u-Fast Passenger, u-Guidance, and mobile services. To better explain a series of improvements in the process, a new paradigm of "Smart Airport Service Framework" is presented. This delivers a faster and more convenient service for passengers and improves the work process and resource utilization. Consequently, passengers are enabled to enjoy and be entertained by the airport facilities with this way of saving time, while the airport authority can enjoy additional profit.

    Original languageEnglish
    Title of host publicationComputer Science and Its Applications, CSA 2012
    Pages547-555
    Number of pages9
    DOIs
    Publication statusPublished - 2012
    Event4th FTRA International Conference on Computer Science and Its Applications, CSA 2012 - Jeju Island, Korea, Republic of
    Duration: 2012 Nov 222012 Nov 25

    Publication series

    NameLecture Notes in Electrical Engineering
    Volume203 LNEE
    ISSN (Print)1876-1100
    ISSN (Electronic)1876-1119

    Other

    Other4th FTRA International Conference on Computer Science and Its Applications, CSA 2012
    Country/TerritoryKorea, Republic of
    CityJeju Island
    Period12/11/2212/11/25

    Bibliographical note

    Funding Information:
    This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365).

    Keywords

    • Business process
    • Quality function deployment
    • Smart airport

    ASJC Scopus subject areas

    • Industrial and Manufacturing Engineering

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