Abstract
An airport is a physical site where aircrafts take off and land, and passengers head to their destinations through a series of arrival and departure processes. But it takes considerable time to go through the immigration process, security checks, and other airport-associated processes. As a result of reviewing airport processes in order to increase airport productivity and improve the passenger convenience, we divide passenger-related processes into three sub-processes, namely u-Fast Passenger, u-Guidance, and mobile services. To better explain a series of improvements in the process, a new paradigm of "Smart Airport Service Framework" is presented. This delivers a faster and more convenient service for passengers and improves the work process and resource utilization. Consequently, passengers are enabled to enjoy and be entertained by the airport facilities with this way of saving time, while the airport authority can enjoy additional profit.
Original language | English |
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Title of host publication | Computer Science and Its Applications, CSA 2012 |
Pages | 547-555 |
Number of pages | 9 |
DOIs | |
Publication status | Published - 2012 |
Event | 4th FTRA International Conference on Computer Science and Its Applications, CSA 2012 - Jeju Island, Korea, Republic of Duration: 2012 Nov 22 → 2012 Nov 25 |
Publication series
Name | Lecture Notes in Electrical Engineering |
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Volume | 203 LNEE |
ISSN (Print) | 1876-1100 |
ISSN (Electronic) | 1876-1119 |
Other
Other | 4th FTRA International Conference on Computer Science and Its Applications, CSA 2012 |
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Country/Territory | Korea, Republic of |
City | Jeju Island |
Period | 12/11/22 → 12/11/25 |
Bibliographical note
Funding Information:This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365).
Keywords
- Business process
- Quality function deployment
- Smart airport
ASJC Scopus subject areas
- Industrial and Manufacturing Engineering