IT framework and user requirement analysis for smart airports

Sei Chang Sohn; Kee Woong Kim; Chulung Lee

doi:10.1007/978-94-007-5699-1_55

IT framework and user requirement analysis for smart airports

Sei Chang Sohn, Kee Woong Kim, Chulung Lee

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

3 Citations (Scopus)

Abstract

An airport is a physical site where aircrafts take off and land, and passengers head to their destinations through a series of arrival and departure processes. But it takes considerable time to go through the immigration process, security checks, and other airport-associated processes. As a result of reviewing airport processes in order to increase airport productivity and improve the passenger convenience, we divide passenger-related processes into three sub-processes, namely u-Fast Passenger, u-Guidance, and mobile services. To better explain a series of improvements in the process, a new paradigm of "Smart Airport Service Framework" is presented. This delivers a faster and more convenient service for passengers and improves the work process and resource utilization. Consequently, passengers are enabled to enjoy and be entertained by the airport facilities with this way of saving time, while the airport authority can enjoy additional profit.

Original language	English
Title of host publication	Computer Science and Its Applications, CSA 2012
Pages	547-555
Number of pages	9
DOIs	https://doi.org/10.1007/978-94-007-5699-1_55
Publication status	Published - 2012
Event	4th FTRA International Conference on Computer Science and Its Applications, CSA 2012 - Jeju Island, Korea, Republic of Duration: 2012 Nov 22 → 2012 Nov 25

Publication series

Name	Lecture Notes in Electrical Engineering
Volume	203 LNEE
ISSN (Print)	1876-1100
ISSN (Electronic)	1876-1119

Other

Other	4th FTRA International Conference on Computer Science and Its Applications, CSA 2012
Country/Territory	Korea, Republic of
City	Jeju Island
Period	12/11/22 → 12/11/25

Bibliographical note

Funding Information:
This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365).

Keywords

Business process
Quality function deployment
Smart airport

ASJC Scopus subject areas

Industrial and Manufacturing Engineering

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-94-007-5699-1_55

Cite this

Sohn, SC, Kim, KW & Lee, C 2012, IT framework and user requirement analysis for smart airports. in Computer Science and Its Applications, CSA 2012. Lecture Notes in Electrical Engineering, vol. 203 LNEE, pp. 547-555, 4th FTRA International Conference on Computer Science and Its Applications, CSA 2012, Jeju Island, Korea, Republic of, 12/11/22. https://doi.org/10.1007/978-94-007-5699-1_55

@inproceedings{e4731cc4636f498f839499432348e9af,

title = "IT framework and user requirement analysis for smart airports",

abstract = "An airport is a physical site where aircrafts take off and land, and passengers head to their destinations through a series of arrival and departure processes. But it takes considerable time to go through the immigration process, security checks, and other airport-associated processes. As a result of reviewing airport processes in order to increase airport productivity and improve the passenger convenience, we divide passenger-related processes into three sub-processes, namely u-Fast Passenger, u-Guidance, and mobile services. To better explain a series of improvements in the process, a new paradigm of {"}Smart Airport Service Framework{"} is presented. This delivers a faster and more convenient service for passengers and improves the work process and resource utilization. Consequently, passengers are enabled to enjoy and be entertained by the airport facilities with this way of saving time, while the airport authority can enjoy additional profit.",

keywords = "Business process, Quality function deployment, Smart airport",

author = "Sohn, {Sei Chang} and Kim, {Kee Woong} and Chulung Lee",

note = "Funding Information: This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365).; 4th FTRA International Conference on Computer Science and Its Applications, CSA 2012 ; Conference date: 22-11-2012 Through 25-11-2012",

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doi = "10.1007/978-94-007-5699-1_55",

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series = "Lecture Notes in Electrical Engineering",

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AU - Sohn, Sei Chang

AU - Kim, Kee Woong

AU - Lee, Chulung

N1 - Funding Information: This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365).

PY - 2012

Y1 - 2012

N2 - An airport is a physical site where aircrafts take off and land, and passengers head to their destinations through a series of arrival and departure processes. But it takes considerable time to go through the immigration process, security checks, and other airport-associated processes. As a result of reviewing airport processes in order to increase airport productivity and improve the passenger convenience, we divide passenger-related processes into three sub-processes, namely u-Fast Passenger, u-Guidance, and mobile services. To better explain a series of improvements in the process, a new paradigm of "Smart Airport Service Framework" is presented. This delivers a faster and more convenient service for passengers and improves the work process and resource utilization. Consequently, passengers are enabled to enjoy and be entertained by the airport facilities with this way of saving time, while the airport authority can enjoy additional profit.

AB - An airport is a physical site where aircrafts take off and land, and passengers head to their destinations through a series of arrival and departure processes. But it takes considerable time to go through the immigration process, security checks, and other airport-associated processes. As a result of reviewing airport processes in order to increase airport productivity and improve the passenger convenience, we divide passenger-related processes into three sub-processes, namely u-Fast Passenger, u-Guidance, and mobile services. To better explain a series of improvements in the process, a new paradigm of "Smart Airport Service Framework" is presented. This delivers a faster and more convenient service for passengers and improves the work process and resource utilization. Consequently, passengers are enabled to enjoy and be entertained by the airport facilities with this way of saving time, while the airport authority can enjoy additional profit.

KW - Business process

KW - Quality function deployment

KW - Smart airport

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DO - 10.1007/978-94-007-5699-1_55

M3 - Conference contribution

AN - SCOPUS:84868519955

SN - 9789400756984

T3 - Lecture Notes in Electrical Engineering

SP - 547

EP - 555

BT - Computer Science and Its Applications, CSA 2012

T2 - 4th FTRA International Conference on Computer Science and Its Applications, CSA 2012

Y2 - 22 November 2012 through 25 November 2012

ER -

IT framework and user requirement analysis for smart airports

Abstract

Publication series

Other

Bibliographical note

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

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Cite this