IT framework and user requirement analysis for smart airports

Sei Chang Sohn, Kee Woong Kim, Chulung Lee

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

An airport is a physical site where aircrafts take off and land, and passengers head to their destinations through a series of arrival and departure processes. But it takes considerable time to go through the immigration process, security checks, and other airport-associated processes. As a result of reviewing airport processes in order to increase airport productivity and improve the passenger convenience, we divide passenger-related processes into three sub-processes, namely u-Fast Passenger, u-Guidance, and mobile services. To better explain a series of improvements in the process, a new paradigm of "Smart Airport Service Framework" is presented. This delivers a faster and more convenient service for passengers and improves the work process and resource utilization. Consequently, passengers are enabled to enjoy and be entertained by the airport facilities with this way of saving time, while the airport authority can enjoy additional profit.

Original languageEnglish
Title of host publicationComputer Science and Its Applications, CSA 2012
Pages547-555
Number of pages9
DOIs
Publication statusPublished - 2012
Event4th FTRA International Conference on Computer Science and Its Applications, CSA 2012 - Jeju Island, Korea, Republic of
Duration: 2012 Nov 222012 Nov 25

Publication series

NameLecture Notes in Electrical Engineering
Volume203 LNEE
ISSN (Print)1876-1100
ISSN (Electronic)1876-1119

Other

Other4th FTRA International Conference on Computer Science and Its Applications, CSA 2012
Country/TerritoryKorea, Republic of
CityJeju Island
Period12/11/2212/11/25

Keywords

  • Business process
  • Quality function deployment
  • Smart airport

ASJC Scopus subject areas

  • Industrial and Manufacturing Engineering

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