Optimal information disclosure policies in a strategic queueing model

Bara Kim; Jeongsim Kim

doi:10.1016/j.orl.2017.02.003

Optimal information disclosure policies in a strategic queueing model

Bara Kim, Jeongsim Kim

Research output: Contribution to journal › Article › peer-review

17 Citations (Scopus)

Abstract

We find the optimal policy for the information disclosure problem of the M/M/1 queue studied by Simhon et al. (2016). Our optimal disclosure policy is as follows: the service provider informs all customers of the queue length when the queue length is above a specified threshold and does not inform them when the queue length is below the threshold.

Original language	English
Pages (from-to)	181-186
Number of pages	6
Journal	Operations Research Letters
Volume	45
Issue number	2
DOIs	https://doi.org/10.1016/j.orl.2017.02.003
Publication status	Published - 2017 Mar 1

Bibliographical note

Funding Information:
We are grateful to the reviewer for valuable comments and suggestions, which greatly improved this paper. B. Kim's research was supported by the National Research Foundation of Korea (NRF) grant funded by the Korea government (MSIP) (No. 2014R1A2A2A01005831). J. Kim's research was supported by Basic Science Research Program through the National Research Foundation of Korea (NRF) funded by the Ministry of Education (2014R1A1A4A01003813).

Publisher Copyright:
© 2017 Elsevier B.V.

Keywords

Equilibrium strategies
Optimal policies
Queueing model

ASJC Scopus subject areas

Software
Management Science and Operations Research
Industrial and Manufacturing Engineering
Applied Mathematics

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10.1016/j.orl.2017.02.003

Cite this

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title = "Optimal information disclosure policies in a strategic queueing model",

abstract = "We find the optimal policy for the information disclosure problem of the M/M/1 queue studied by Simhon et al. (2016). Our optimal disclosure policy is as follows: the service provider informs all customers of the queue length when the queue length is above a specified threshold and does not inform them when the queue length is below the threshold.",

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author = "Bara Kim and Jeongsim Kim",

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AB - We find the optimal policy for the information disclosure problem of the M/M/1 queue studied by Simhon et al. (2016). Our optimal disclosure policy is as follows: the service provider informs all customers of the queue length when the queue length is above a specified threshold and does not inform them when the queue length is below the threshold.

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ER -

Optimal information disclosure policies in a strategic queueing model

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

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