Security manpower scheduling for smart airports

Sangwon Seo; Sanggyun Choi; Chulung Lee

doi:10.1007/978-94-007-2792-2_49

Security manpower scheduling for smart airports

Sangwon Seo, Sanggyun Choi, Chulung Lee

School of Industrial Management Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Citations (Scopus)

Abstract

This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.

Original language	English
Title of host publication	Computer Science and Convergence, CSA 2011 and WCC 2011 Proceedings
Pages	519-527
Number of pages	9
DOIs	https://doi.org/10.1007/978-94-007-2792-2_49
Publication status	Published - 2012
Event	3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011 - Jeju, Korea, Republic of Duration: 2011 Dec 12 → 2011 Dec 15

Publication series

Name	Lecture Notes in Electrical Engineering
Volume	114 LNEE
ISSN (Print)	1876-1100
ISSN (Electronic)	1876-1119

Other

Other	3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011
Country/Territory	Korea, Republic of
City	Jeju
Period	11/12/12 → 11/12/15

Bibliographical note

Funding Information:
This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365)

Keywords

Integer Programming
M/M/s Queuing
Security Manpower scheduling
Smart Airport
Ubiquitous Airport

ASJC Scopus subject areas

Industrial and Manufacturing Engineering

Access to Document

10.1007/978-94-007-2792-2_49

Cite this

Seo, S, Choi, S & Lee, C 2012, Security manpower scheduling for smart airports. in Computer Science and Convergence, CSA 2011 and WCC 2011 Proceedings. Lecture Notes in Electrical Engineering, vol. 114 LNEE, pp. 519-527, 3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011, Jeju, Korea, Republic of, 11/12/12. https://doi.org/10.1007/978-94-007-2792-2_49

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title = "Security manpower scheduling for smart airports",

abstract = "This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.",

keywords = "Integer Programming, M/M/s Queuing, Security Manpower scheduling, Smart Airport, Ubiquitous Airport",

author = "Sangwon Seo and Sanggyun Choi and Chulung Lee",

note = "Funding Information: This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365); 3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011 ; Conference date: 12-12-2011 Through 15-12-2011",

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N1 - Funding Information: This research was supported by Basic Science Research Program through the National Research Foundation of Korea(NRF) funded by the Ministry of Education, Science and Technology(2009-0076365)

PY - 2012

Y1 - 2012

N2 - This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.

AB - This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.

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Security manpower scheduling for smart airports

Abstract

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Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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