Technology Acceptance Perspectives on Mobile Services: A Comparison Between 4G and 5G Services

Yanyan Chi; Hyeongjin Ahn; Min Su Park; Eunil Park; Jinyoung Han; Sangheon Pack

doi:10.1109/ICTC55196.2022.9952821

Technology Acceptance Perspectives on Mobile Services: A Comparison Between 4G and 5G Services

Yanyan Chi
, Hyeongjin Ahn
, Min Su Park
, Eunil Park^*
, Jinyoung Han
, Sangheon Pack

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Citations (Scopus)

Abstract

Recently, the new trend of technology advancements towards fifth generation (5G) services has driven multitude of new applications and usage cases. However, only few studies were conducted to examine users' perspectives toward mobile services with 5G services. To this extend, this paper conducts a two-step comparative approach to examine the key determinants of users' technology adoption behavior on fourth generation (4G) and 5G services. We selected top-cited articles on users' technology acceptance behavior on 4G and 5G services, respectively. Then, as the first stage, we concisely reviewed each article. Second, we examined the results and findings of prior 4G and 5G technology acceptance research. We concluded that both perceived usefulness and ease of use play notable determinants in examining 4G and 5G services for their users. However, compared to 4G services, a number of newly introduced factors were considered as key variables for determining users' intention to use 5G services. Based on the results, several useful insights were highlighted for both practical and academic researchers.

Original language	English
Title of host publication	ICTC 2022 - 13th International Conference on Information and Communication Technology Convergence
Subtitle of host publication	Accelerating Digital Transformation with ICT Innovation
Publisher	IEEE Computer Society
Pages	778-782
Number of pages	5
ISBN (Electronic)	9781665499392
DOIs	https://doi.org/10.1109/ICTC55196.2022.9952821
Publication status	Published - 2022
Event	13th International Conference on Information and Communication Technology Convergence, ICTC 2022 - Jeju Island, Korea, Republic of Duration: 2022 Oct 19 → 2022 Oct 21

Publication series

Name	International Conference on ICT Convergence
Volume	2022-October
ISSN (Print)	2162-1233
ISSN (Electronic)	2162-1241

Conference

Conference	13th International Conference on Information and Communication Technology Convergence, ICTC 2022
Country/Territory	Korea, Republic of
City	Jeju Island
Period	22/10/19 → 22/10/21

Bibliographical note

Funding Information:
This research was supported by National Research Foundation (NRF) of Korea Grant funded by the Korean Government (MSIT) (No. 2021R1A4A3022102, NRF-2020R1C1C1004324). This research was also supported by KICT (Korea Institute of Civil Engineering and Building Technology, Grant Number: [KICT 2021-13]). Corresponding author: Eunil Park ([email protected])

Publisher Copyright:
© 2022 IEEE.

Keywords

4G
5G
perceived ease of use
perceived usefulness
technology acceptance

ASJC Scopus subject areas

Information Systems
Computer Networks and Communications

Access to Document

10.1109/ICTC55196.2022.9952821

Cite this

Chi, Y., Ahn, H., Park, M. S., Park, E., Han, J., & Pack, S. (2022). Technology Acceptance Perspectives on Mobile Services: A Comparison Between 4G and 5G Services. In ICTC 2022 - 13th International Conference on Information and Communication Technology Convergence: Accelerating Digital Transformation with ICT Innovation (pp. 778-782). (International Conference on ICT Convergence; Vol. 2022-October). IEEE Computer Society. https://doi.org/10.1109/ICTC55196.2022.9952821

Technology Acceptance Perspectives on Mobile Services: A Comparison Between 4G and 5G Services. / Chi, Yanyan; Ahn, Hyeongjin; Park, Min Su et al.
ICTC 2022 - 13th International Conference on Information and Communication Technology Convergence: Accelerating Digital Transformation with ICT Innovation. IEEE Computer Society, 2022. p. 778-782 (International Conference on ICT Convergence; Vol. 2022-October).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Chi, Y, Ahn, H, Park, MS, Park, E, Han, J & Pack, S 2022, Technology Acceptance Perspectives on Mobile Services: A Comparison Between 4G and 5G Services. in ICTC 2022 - 13th International Conference on Information and Communication Technology Convergence: Accelerating Digital Transformation with ICT Innovation. International Conference on ICT Convergence, vol. 2022-October, IEEE Computer Society, pp. 778-782, 13th International Conference on Information and Communication Technology Convergence, ICTC 2022, Jeju Island, Korea, Republic of, 22/10/19. https://doi.org/10.1109/ICTC55196.2022.9952821

Chi Y, Ahn H, Park MS, Park E, Han J, Pack S. Technology Acceptance Perspectives on Mobile Services: A Comparison Between 4G and 5G Services. In ICTC 2022 - 13th International Conference on Information and Communication Technology Convergence: Accelerating Digital Transformation with ICT Innovation. IEEE Computer Society. 2022. p. 778-782. (International Conference on ICT Convergence). doi: 10.1109/ICTC55196.2022.9952821

Chi, Yanyan ; Ahn, Hyeongjin ; Park, Min Su et al. / Technology Acceptance Perspectives on Mobile Services : A Comparison Between 4G and 5G Services. ICTC 2022 - 13th International Conference on Information and Communication Technology Convergence: Accelerating Digital Transformation with ICT Innovation. IEEE Computer Society, 2022. pp. 778-782 (International Conference on ICT Convergence).

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abstract = "Recently, the new trend of technology advancements towards fifth generation (5G) services has driven multitude of new applications and usage cases. However, only few studies were conducted to examine users' perspectives toward mobile services with 5G services. To this extend, this paper conducts a two-step comparative approach to examine the key determinants of users' technology adoption behavior on fourth generation (4G) and 5G services. We selected top-cited articles on users' technology acceptance behavior on 4G and 5G services, respectively. Then, as the first stage, we concisely reviewed each article. Second, we examined the results and findings of prior 4G and 5G technology acceptance research. We concluded that both perceived usefulness and ease of use play notable determinants in examining 4G and 5G services for their users. However, compared to 4G services, a number of newly introduced factors were considered as key variables for determining users' intention to use 5G services. Based on the results, several useful insights were highlighted for both practical and academic researchers.",

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Technology Acceptance Perspectives on Mobile Services: A Comparison Between 4G and 5G Services

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this